Bespoke commissions I will take on Comissions if they are unusual, creative, or strange i'll usually end up saying yes to it. There will be some significant stipulations for this which will be: It has to be a unique design, I won't make a belt, black wallet etc please don't be offended if I decline your request it's not personal I will only make what interests me. I am happy to make other items want a leather makeup box with a mandala on top you got it. I don't like zips and rarely use them but will for small items. I wont make to a tight deadline. I am happy to emulate previous bags I have made but it will never be exactly the same. I have creative control but will also want you to be happy so happy to talk colours, Mandala etc but I have to beable to work with my own creative flair with minimal interfereace The cost will have to include research, potentially buying mandalas templates etc so please consider this as it will impact the cost. I will need a deposit, which will be refundable up until I start on your bag /item, how much will depend on what leather you need and if I need to buy any additional materials.
For the USA I have added a refundable handling fee for any delivery this will be refunded if the tarrif is not requested by myself. Postage is to the US is VERY expensive at the moment. Please Note I am not happy about increasing the prices too you but I am a very small business and am not prepared to cover these costs. Customers from other parts of the world. You need to consider your own countries duty to pay, this is not something I am able to deal with so please research the costings before you buy. With the new tariffs for the US this is forever changing however will always be your responsibility, luckily our traffic rate at the moment is 10 percent however this could change .
IMPROVED PAYMENT OPTIONS I can now take secure credit card payments from the website and also pay in four via PayPal, Which gives you the option to buy now and pay later
My bags are wearable artwork and need to be treated as such so some additional care needs to be given by the new owners. Each bag will get free aftecare for the remainder of its life, this includes strap and hardware repair plus any damage taken repaired to the best of my ability regardless of the age of the bag .
My main priority is customer satisfaction. If you are not happy with your bag for what ever reason in the first week I will refund. Mistakes are made but are few and far between ( they are handmade after all) So most bags have at least one small error 😅, I will attempt to repair any issues regardless of age Custom work is non refundable if started, however I am happy to refund a deposit if I have not bought the materials.
NOW FREE SHIPPING TO THE UK I will only use royal mail special delivery Other countries I will find the most secure Delivery I can. I understand the postage is expensive However I am not prepared to compromise when it comes to posting my, and soon to be your prized possession :)
