I do have some restrictions when it comes to commissions which you need to be aware of :)______________________________________________________________________________________________________________________________________________ . Single colour only on an item doesn't tickle my creativity as much as colour matching does.______________________________________________________________________________________________________________________________________________ Do you want a black wallet or purse, best to go to someone else :D ______________________________________________________________________________________________________________________________________________ I only make what interests me, so the stranger the better. ______________________________________________________________________________________________________________________________________________ I will of course make more understated pieces but they need to have some flair. ______________________________________________________________________________________________________________________________________________ I rarely use zips the main reason being I offer a life time repair promise, zips are a known failure point and are a proper faf to replace, so I'm saving myself days of sewing in the future 😅😅😅🤣_____________________________________________________________________________________________________________________________________________________________________________________________________________________ I will always make to your budget , once we agree a price it will not go over that , sometimes I will add more to It that I have agreed to as the design dictates it , this is not an expense you have to pay for. ______________________________________________________________________________________________________________________________________________ Straps: all bags come with a standard strap this will be using very very high quality hardware usually solid brass or stainless. However you can opt to pay more and have significant design elements on the strap upgrades usually go from £60 to £200______________________________________________________________________________________________________________________________________________ Commissions take as long as they take, I work full time and have lots on so that has to dictate the time scale. On average once I start a bag will take from a week up to 3 weeks they rarely take longer than that.
IMPROVED PAYMENT OPTIONS---------------------------------------------------------------------------------------------------- I can now take secure credit card payments from the website and also pay in four via PayPal, Which gives you the option to buy now and pay later---------------------------------------------------------------------------------------- Please note if you're in the UK I would much prefer Bank Transfer, or cash if you're local.
My bags are wearable artwork and need to be treated as such so some additional care needs to be given by the new owners.-------------------------------------------------------------------------------------------------------------------------------------- Each bag will get free aftecare for the remainder of its life, this includes strap and hardware repair plus any damage taken repaired to the best of my ability regardless of the age of the bag .-------------------------------------------------------------------------------------------------------------------------------****PLEASE ONLY USE RENAPUR BALM ON ANYTHING YOU PURCHASE FROM ME, APPLY WITH A SOFT FURNATURE BRUSH**** I will include a digital care sheet with every item I sell.
My main priority is customer satisfaction. -------------------------------------------------------------------------------------------------------------------- If you are not happy with your bag for what ever reason in the first week I will refund. ----------------------------------------------------------------------------------------------------------------------------------- Mistakes are made but are few and far between ( they are handmade after all) So most bags have at least one small error 😅, -------------------------------------------------------------------------------------------------------- I will attempt to repair any issues regardless of age ----------------------------------------------------------------------------------------------- Custom work is non refundable if started, however I am happy to refund a deposit if I have not bought the materials.
NOW FREE SHIPPING TO THE UK I will only use special delivery and first class 24 fully insured Other countries I use Royal Mail for all orders-------------------------------------------------------------------------------------- PLEASE NOTE I DO NOT DEAL WITH TARRIFS THESE ARE YOUR RESPONSIBILITY. AND ARE TAKEN WHEN THE BAG ARRIVES
in regards to the ever changing tariffs these are not something I'm willing to pay There have been a few occasions where the charge was well over 10% nearing nearly 50 This is not something I unfortunately cannot absorb. if you are tempted to buy from America please speak to me first! maybe wise to wait until the tariffs have gone altogether But I will help out where I can.
Yup I'm one of those neurodivergent types :D___________________________________ ADHD has an impact on everything I do ,mostly positive and is definitely the catalyst for the leftfield leatherwork,, but does mean I forget a heck of a lot, and I make mistakes usually costing me money ;D so you will have to take this into account you will be asked the same questions a fair amount, I may forget your commission if it's not been started_______________________________________________I'm always happy for reminders____________________It's just who I am and I'm ok with that.